A most of orders received before 5pm on any Working Day are processed and dispatched the same day on our Next Working Day delivery schedule.
Orders are dispatched on a Next Working Day delivery service as standard. Our couriers deliver and collect orders from our dispatch locations Monday to Friday (excluding Bank Holidays and other public holidays). Saturday delivery of orders is also possible, please see below for further details.
Orders can sometimes be delayed due to courier issues. This is why our promise is to deliver in 2-4 working days
Track your Order
Once an order has been dispatched, an email is sent to the invoice email address confirming the order has left the Dispatch Depot. Within this email will get a tracking information to check the progress of the order.
If you need to contact us regarding the status of an order please email customer services on firstname.lastname@example.org. Most enquiries are responded to within few hours, during normal business hours.
Delivery Charge and where do we deliver?
We deliver throughout mainland UK including England, Wales, Scotland. The delivery charge for shipping within Mainland UK is as follows:
| Products Value (inc VAT)
|Less than £50
|Between £50 - £100
|Between £100 - £200
Please provide us the correct postcode, providing an incorrect postcode can delay the processing of an order.
Please note our couriers do not deliver to PO Box or BFPO addresses.Delivery Date request for an Order
You can specify a delivery date request for an order during checkout. Please enter the preferred delivery date in the corresponding box during checkout. However, delivery depends on the courier service availability.
Orders dispatched on the Saturday delivery service can be delivery anytime up to 5.30pm. Saturday delivery must be selected during the checkout process.